Privacy Policy
At Auctus Grad we are committed to protecting and respecting your privacy. This policy outlines details of the information that we collect, store and process, and the measures we take to protect and safeguard this information.
Who are we?
Auctus Grad Ltd is a limited company registered in the UK, Auctus Grad Are Auctus Grad. (Company number 10104839) with registered address The Techno Centre 2 Puma Way, Coventry, England, CV1 2TT. For the purposes of this privacy policy, Auctus Grad Ltd is the ‘Data Controller’ and assumes that role under the UK and European Law.
Auctus Grad is committed to protecting and respecting your privacy, and we’ll only use your personal information to administer your account and to provide the products and services you requested from us. From time to time, we would like to contact you about our products and services, as well as other content that may be of interest to you. Our processing basis for this communication is Consent, which you will be requested for at the time you submit the form:
Information you provide through the website:
If you fill in our contact form, you provide us with some details:
First Name (required)
Last Name (required)
Email address (required)
Phone number
Message
Your email address will be used to contact you (by Auctus Grad only) to directly answer your general enquiry. Our processing basis for this communication is Consent, which you will be requested for at the time you submit the form.
If you fill in our project form, you provide us with some details:
First Name (required)
Last Name (required)
City (required)
Email address (required)
Phone number (required)
Explain the project you would like to explore (required)
Are you currently working with anyone else (required)
Your email address will be used to contact you (Are Auctus Grad only) about our business discovery session or to respond directly to your general enquiry. Our processing basis for this communication is Consent, which you will be requested for at the time you submit the form.
If you fill in our business discovery form, you provide us with some details:
First Name (required)
Last Name (required)
City (required)
Email address (required)
Phone number (required)
How did you hear about us (required)
How would you describe your tech startup idea (required)
Who are your target users (required)
Are you currently working with anyone else (required)
Your email address will be used to contact you (by Are Auctus Grad only) about our business discovery session or to respond directly to your general enquiry. Our processing basis for this communication is Consent, which you will be requested for at the time you submit the form.
How long do we hold data for?
Auctus Grad only retains data for as long as it is strictly required. This means data that you provide through the general contact form is held for no more than 24 months. After this time all stored data will be removed from our live systems in accordance with our data policy.
Auctus Grad only retains data for as long as it is strictly required. This means data that you provided through the project forms will be held for as long as you want to be contacted about your project. If you opt-out of communications for your project your data will be held for 12 months and then deleted in accordance with our data policy.
Who has access to your data?
We won’t share or sell your information or allow the use of your information for marketing, however, we will share relevant information with our suppliers to help us deliver our services to you
Auctus Grad will not sell or rent your information to third parties, and we do not share information for marketing purposes with any third parties
Auctus Grad may share data with 3rd party suppliers working on our behalf – this includes contractors, agents and other subcontractors who work for Auctus Grad to provide services and complete tasks for the delivery of our service. Where such a relationship is in place there are contractual safeguards in place to protect your information. Auctus Grad will only share data that is relevant to the tasks being completed and to the delivery of service to you, and where possible the data will be anonymised. None of these organisations and individuals are permitted to use the data for any other purpose.
At any time you will be free to remove consent by contacting us at hello@auctusgrad.com
How will we keep your data secure?
All of our services run over HTTPS using TLS ensuring data transmitted between the application/website and the servers we use are secure. We take lengths to ensure that the network environment in which the application/website is hosted is kept secure by following best practices and ensuring that security updates are applied in a timely fashion.
How do we support your rights?
We will not contact you for marketing purposes by email unless you have given your prior consent. You can change your marketing preferences at any time by contacting us by email: hello@auctusgrad.com
The accuracy of your information is important to us. If you change email address, or any of the other information we hold is inaccurate or out of date, please email us at hello@auctusgrad.com
You have the right to ask for a copy of the information Auctus Grad holds about you. We will provide any information free of charge, please email hello@auctusgrad.com with copy of a valid ID (passport or driving license).
Right to remove consent
Where we rely upon your consent to perform data processing we allow you to revoke the previously granted consent by contacting us at hello@auctusgrad.com whereupon we will comply with your request.
Use of cookies
Like many other websites and apps, Auctus Grad uses cookies. Cookies are small pieces of information sent by an organisation to your computer or device and stored on your hard drive to allow that website to recognise you when you visit. They collect statistical data about your browsing actions and patterns and do not identify you as an individual. This helps us to improve our website and deliver a better, more personalised service.
It is possible to switch off cookies by setting your browser preferences. Turning cookies off may result in a loss of functionality when using our website.
Google Analytics
Our Site uses Google Analytics, a web analytic service provided by Google, Inc. Google Analytics uses javascript ad cookies to help us analyze how visitors use the Site. For more information on Google Analytics cookies, visit www.google.com/policies. To opt-out of being tracked by Google Analytics across all websites visit http://tools.google.com/dlpage/gaoptout. This allows you to download and install a Google Analytics cookie-free web browser.
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Third-party cookies
Facebook – Duration: 180 days. We use the Facebook Pixel to understand conversion tracking, for optimisation and remarketing purposes. For information on how to opt out visit: http://optout.aboutads.info/#!/. To view Facebook’s privacy policy visit: https://www.facebook.com/about/privacy
YouTube (PREF, VISITOR_INFO1_LIVE, YSC) – Used by YouTube and areas of our website with embedded YouTube videos. These cookies help track the number of views for a particular video. The pref cookie will track user preferences and serve up related content or adverts within an embedded YouTube video.
YouTube (GPS) – Registers a unique ID on mobile devices to enable tracking based on geographical GPS location.
Review of Policy
We regularly review our policies – the last review of this policy was undertaken when first created in July 2019.
Contact Us
We can be reached with any inquiries by either email:
Email: hello@auctusgrad.com
Techno Centre
2 Puma Way, Coventry CV1 2TT, UK